How to use Navifirm to download firmware

Navifirm is one of the best utility that helps you to download Nokia firmware on your computer. Here, we are going to talk about it along with how to use it. Navifirm is a free utility created by Symbian Toys.

How to use Navifirm

1. Download and Install download and install .NET Framework v4.0 on your computer.

2. Now, Download Navifirm on your computer, and extract the file. After extracting you will get several files, in which you have to open NaviFirmPlus.exe.

Extract Navifirm Package

3. Once NaviFirm opens, you have to set “Server: Nokia Care Suite”.

Navifirm Nokia Care Suite

4. Now, you have to select your Phone Model under “Products” section.

Navifirm select product

5. Once you have selected your product it will automatically show the firmware releases for your mobile. Simply click on any of the stable release to continue.

Select Releases in Navifirm

6. Now, you will be able to see lots of variants available for your device (firmware according to country and your phone model). Simply click on any of the available variants to continue.

Firmware variants

7. Under the Files section you will be able to see lots of files shown. If you will scroll the the filenames you will be able to see that few filenames are already marked (which is default and important files required to flash your phone). You have to click on Download button only.

Download firmware

If you want to download all filenames then click on the Mark All button, it will select all files. Then you can click on Download button to start downloading the firmware files.

Navifirm Mark All filename

8. Now, you will be able to see the downloading status in the Navifirm (right below).

firmware downloading

Once firmware downlaoding is finished, you can see the download files under Navifirm PlusFw folder.

Downloaded filename

Now, you have downloaded the firmware to flash your Nokia Phone, you have to place it in the

  • C:Program FilesNokiaPhoenix (for Windows 32 bit users)
  • C:Program Files (x86)NokiaPhoenixProducts (for Windows 64 bit users)

Once you have located the files, you can use Phoenix and JAF tool to flash your phone.

We are hoping the above tutorial will guide you how to download firmware using the Navifirm tool. If you like this tutorial then dont forgot to share it with your friends.

{50 comments... read them below or add one}
  1. dipak says:

    when i search my phone code 73hidden files how to find it????help me……….

  2. Mahesh says:

    Downloaded firmware :)

  3. Simon Go Fresco III says:

    where should I place? in pc or on my cellphone?

    • Rajesh Patel says:

      You have to place it in the Phoenix folder on your PC.

      C:Program FilesNokiaPhoenix (for Windows 32 bit users)
      C:Program Files (x86)NokiaPhoenixProducts (for Windows 64 bit users)

  4. mk says:

    error msg when i flash my nokia 2700c .
    dp1 or dp0 not found
    product not indentify.

    • Rajesh Patel says:

      This error normally occur when your phone is not supported.

    • suhaib says:

      this is because yu didn’t placed the RM-*** firmware data at right destination i.e [ C:Program Files (x86)/Nokia/Phoenix/Products.. or the folder contains invalid name rename the firmware data folder as RM-*** [e.g RM-709 thanks. nd njoy

  5. Muluneheah says:

    On navifirm Is there support firmware for my nokia e50-02 (without camera)?

  6. junior says:

    can i please choose any of the variants i prefer?

  7. ashok says:

    faf with loader ka kya password h

  8. ashok says:

    jaf with loader ka kya password h

  9. Rajesh says:

    unable to install phoenix service suite..
    shows”dongle error”
    please insert proper dongle or configure dongle drivers..

  10. ROHIT says:


  11. saurabh rayakwar says:

    Which variant to be chosen for nokia lumia 710 wp 7.8 update in India??

  12. PS says:

    Hi, I have a Lumia 800 with Product Code: 059N7T0. The firmware does not yet exist for this product code but I did find 059N7T1. Is there anything that I could do to make this available firmware work on my phone, assuming that there isn’t much difference betweet T0 and T1? Or do I have to wait?


  13. rohan rane says:

    why does the downloading stops in between

  14. ravi says:

    thk’s navifirm

  15. Debojit Saha says:

    Hi, my handset is lumia 710 i want to update my device to 7.8 . the problem is that i am not finding my country INDIA so what to do …………………………….
    And also if it is safe to download it plz reply first……………..
    Need Help

  16. ka says:

    how can i change the language of the flash

  17. ka says:

    how can i choose an rm file that containe an arabic package

  18. awais says:

    do I have to click “mark all” or leave it

  19. phoebe.ttw says:

    after i installed the navirfirm and when i wish to connect to the server, it says there unauthorized fault. why was it?

  20. Vikas says:

    please help me….navifirm displays an error “service specific exception fault”

    please reply

  21. juli says:

    preciso por meu celular via USB pra encontra algo pq fica dando erro

  22. star says:

    plz help it tellz (unauthorizedfault) what 2 do???????

  23. D says:

    please help me….navifirm displays an error “service specific exception fault”

    please reply

  24. sk says:

    when i open navifarm it seems unauthorized fult

  25. sk says:

    in jaf i did nt found nokia 5233 please help me…………………..

  26. sam says:

    any time i open navifirm i get respond (service specific fault)

  27. sam says:

    any time i open navifirm i get respond (service specific fault) can any one help

  28. Sk says:

    When i open navi farm it seems unaurthorised fult. Please help me in my email.itis (

  29. Jon says:

    Is there any news on this error message? I’m getting it too now. (service specific fault)

    I managed to get images before but now it seems as though Nokia have restricted access to the files.
    Does the .config file need to be amended in any way? for example specific user and password details?

  30. rahul says:

    any time i open navifirm i get respond (service specific fault..pls help me

  31. peez says:

    I have already downloaded navifirmplus but it doesn’t working, it only says caresuit webservice unauthorised fault. What should I do? please help me solve this problem.

  32. sanket says:

    bro nokia has stopped allowing public access of this software

  33. Faruk says:

    Navifirm plus 1.2 comunication error i try other version but not work. Please help me my email “”

  34. Trik HP says:

    I got the message too. How to handle it?

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  36. sudeep says:

    any one having latest RM 618 firmware

  37. kang nium says:

    Thanks for the tips, maybe I can use this svelte my noesis marketing and Ive been use whatsoever ethnical media in try a interaction and they eff handiwork a big friendliness on me.

  38. Aide habib says:

    Bought nokia Asha 310 dual sim. Wanted to put arabic and swedish language in it .flashing with Phoenis didnt work as I didnt find the firmware RM-911 in the product list in pboenix despite that i installed the firmware in the related folder.Please advice me

  39. can navy firm can be installed in samsung?

  40. farouk says:

    i cnt find product dp1 or dp0 not… foundproduct not indentify…..plzzz help me guyzzzz

  41. tk says:

    pls help me navifirm is not working

  42. vivek thapa says:

    i have a nokia asha 501 and lost my all application when i connected my phone to pc and i suddenly unpluged the usb port thats why all my application lost and my application is not working when i try to install the whatsapp and other application.. and my basic space in phone is 2-3mb used by phone. what should i do to install all application.. and other things..

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