How to Soft Reset, Hard Reset Nokia Belle, Anna, Symbian
Sometimes it becomes necessary to Soft Reset, Hard Reset Nokia device. But doing Hard or Soft reset on Nokia can erase the contents of your phone and return to original configuration, so therefore if you are going to Hard or Soft reset your device then make sure to take backup of your Data.
To take backup of your phone you can use Nokia Suite (also known as OVI suite). If you are not having PC then you can backup your files on the external memory card. Once you have taken backup on memory card then remove it before processing Hard or Soft reset.
If you are having MAC computer then it will be better to use iSync to sync all your data like contacts, calendar, settings.
Soft Reset (Restore factory settings)
The soft reset will not erase your data, it will simply restore all factory settings. You must then configure everything. It is recommended to take backup of your data Before before processing Soft reset, including your contacts and calendar entries.
To do a soft reset, the phone must Be functional.
- Open Phone dialer and type: *#7780#.
- It will popup a dialog box Saying “Factory settings will be restored. Phone cannot be used even for emergency calls during restoration”. Tap on the Yes button.
- Now you have to enter the Phone Lock code (default code for all Nokia phone is 12345).
- Your Phone will be restarted and settings will be restored.
Hard Reset (Restore factory settings and format internal memory)
The Hard reset will erase all the data on the internal memory and it also restores the factory settings of your Phone. In Hard reset the files on mass storage Will not be affected, but it will be safe to have backup.
To do a Hard reset, the phone must Be functional.
- Open Phone dialer and type: *#7370#.
- It will popup a dialog box Saying “Delete all data except on memory card? This may take several minutes and not even emergency calls will be possible during this time”. Tap on the Yes button.
Hard Reset if your phone is not functional (on N8, C7, 808)
If you are unable to Hard reset from the above procedure or your Phone is not functioning properly, then you can follow this procedure.
Press Volume Down + Camera + Menu button at the same time for 8 seconds. It will Hard reset your Phone, and may takes several minutes to restart your Phone.
You can try the last method of Hard resting your Phone, on v3 or v5th editions of Nokia Phone. If you got any problem while doing the above steps then you can contact use using the contact form below.






Hello, I have a Nokia 700 and I tried to perform a hard reset by entering the code *#7370#. The warning message showed up and I clicked “YES” but I didn’t have the time to enter the whole security code and I only entered 123. Then the phone switched off, and no it cannot be switched back on again. The only thing that is comming up is the NOKIA logo and then a black screen again. Several times I saw 3 colorful stripes going through the length of the screen.
I tried holding the volume down+unlock+camera+reject button, as well as volume down+camera+menu button. The outcome is the same, the phone tried to boot, but cannot go past the NOKIA logo.
I hope you can help me and I am looking forward to your reply.
Regards, Stoycho
@ Stoycho Pampov, If you have entered the incomplete password and that code is accepted by your phone, then there is problem in the phone software. As you said your phone is only showing the Nokia Logo, this error generally occur when software is corrupted.
All you can do is to take your Phone to Nokia Service Centre.
Hello Rajesh,
I’m in a situation and need urgent help…
My Nokia N8 went offline and it is not allowing me to switch it to any other profile.
When I do so it restarts the phone in offline mode again, although it gives me msg that the phone is in offline mode do u wanna keep it and in spite of my NO it turns on the N8 in OFFLINE mode and that goes on for ever…
Offline mode >> Switched to general >> N8 Restart >> Offline mode
Tried with other sim cards but issue persist.
Please HELP!!!!!!
Hi, I have installed Nokia Belle on N8. Can i reinstall this OS again like we do in Computers whatever might be the reason it is for reinstall?
Instead of re-installing you should prefer hard resting your Nokia phone.
To do Hard Reset, Type:
*#7370#
Nokia Default Password: 12345
If you want to re-install the Nokia Belle again, then you can use phoenix software. Read this: http://www.nokiabreak.com/how-to-flash-nokia-n8.html
You can also take your Phone to the nearest Nokia service centre to re-install the OS again.
i have a nokia x3-00, i typed in *#7370# and nothing happens, it says result unknown, how do i do a hard reset with this phone?
This code doesn’t work in java phones..
i want to reset my security code of nokia 5310,
can u help me patel.
worked for me – on a C7 running S.Belle.
Thanks!
Hi, my N8 (Belle refresh) switches on only up to the home screen, then none of the widgets appear, just the wallpaper, network & battery status. This happens for about three seconds. Then it restarts twice with the same results. Then it finally switches off. I tried the “three finger” hard reset= volume down + camera button + menu button, but it doesn’t work. I have been thinking of flashing the phone with phoenix but it won’t stay on so pheonix doesn’t detect it. Should I flash it as a “bricked” or dead phone?
Thanx in advance!
No better first you do hard reset and then reinstall the phone software..
I have a Nokia E6-00.
do not go over the buttons to the center after it has been updated to nokia beautiful. with hard and soft reset but I tried not to be too. help please
Hi
Really hope you can help i have a nokia n8 with a security code that i have forgot
its my old contract phone and my son wants to use it i have tried the hard reset three finger but will not work just keeps asking for security code
Hope you can help
Thanks
Tommy
Have you tried reinstalling phone software
Thanx dear itz work for me….Hard formating,nokia C-07
How to install belle os on n97mini nokia
please tell me how open nokia 808.. i forget password
Please I bought Nokia 808 just yesterday and want to have access to the password on Restore Factory Settings.Phone IMEI 359843126132166
Please let me hear from you thanks
The default Password is 12345 for all nokia phones.
Hai
i have a Nokia 3110c phone which is dead now(firmware corrupted) is it possible to hard reset in this state?
Expecting reply….
Hello!! i’ve C2-05. i restored my factory settings and then lost everything except call and sms and basics from the phone. it also shows my phone as c1-01 whenever i connect it to my pc…..plzzz help me get my phone settings back. i cant update it even
Pls help,
i install a software made for lumia 808 by mistake. it affected my camera (any i tried to open it, it gives me NOT SUPPORTED). I later re-install my nokia N8 via nokia suite but after the phone restarted, the same problem persist. i dnt know wat to do again. thks
Hi,
I bought Nokia 808 on December 2012. Until now I feel so frustrated according MMS not working. I used celcom pospaid. I tried to overcame the problem through celcom office, celcom online/careline 1111, nokia service centre, and manual setting connection. till now it’s unable to send MMS and the mobile data notes that, connection not allowed
Would you helping me please.
Thank you and good luck
hi, i use a nokia 808 pureview. my phone went dead and i cant start it. i tried everything i can. i tried charging but nothing. cant power on at all. please help me. thanks
I have nokia x300. If i update the original software using the Nokia Software Updater then will i lose my themes, ringtones, or anything at all?? Please help!! Thanx in advance patel
No it’ll not delete..
Please i need help.I have a Nokia 701.I password it and i have been using it for more than a year now.Recently i connected it to my laptop with the USB cable to keep some document on it.I switched it to mass storage mode and after transferring the files without disconnecting the USB cable from the laptop i switched the phone back to modem mode only to see the key lock icon popup on my screen.I press my password but the phone keep showing incorrect password.What can i do?thanks
i updated my software to belle(nokia n8) then it lost the photo and video editor. Not only that but the options for,’ set image as wallpaper, edit, assign to contact’.. I did hard reset, tried reinstalling the old software but none of that worked. I finally got the photo editor by jailbreaking. But now the options are still not available. Please help me, Please
i have nokia c7 handset but i forgot taht security key. then how eill i open it. could you help me please
i have belle installed in my nokia c7-00….
after hard reset, will belle be retained or it will be back to symbian v^3 ??
plzz help…